Why Is My Alexa Alarm Not Working?
Other causes of Alexa alarm glitches include the alarm sound being sent to another device, such as Apple Airpods, which are still connected to the mobile device running the Alexa app, and basic human error when performing the initial Alexa alarm setup process.
How Do I Fix My Alexa Alarm When It’s Not Working?
Double-check the Alexa alarm time. Open the alarm settings and make sure that your alarm is set for the correct time and the correct day. Also ensure that AM hasn’t been chosen instead of PM and vice versa.
Turn Alexa off and on again. Turn your Alexa device off, unplug it, wait three minutes, and then plug it in and turn it on again. This can fix a variety of software and internet issues.
Restart your internet router. A poor internet connection could be causing your Alexa alarm settings to malfunction.
Check your Alexa internet connection. Try using another task or service on your Alexa device or app to make sure that the internet connection is working as it should. Checking the weather or asking for a web search should be fine.
Improve your internet connection. Move your router closer to your Alexa device or try boosting the signal by upgrading to a newer model or experimenting with a mesh network.
Disable Bluetooth on other devices. It’s possible that other devices may be connecting to your Alexa or speaker system and causing the volume to mute which could be why you can’t hear your alarm.
Put your wireless earbuds back in their case. Earbuds, like Apple’s Airpods, can automatically connect to devices when out of their case. This can cause Alexa audio to play via them instead of the preferred speakers.
Choose a different music service. If you’ve set a song or artist as your Alexa alarm, try switching to another music provider as the current one could be experiencing connectivity issues.
Use a basic alarm sound. If you continue to have problems with using streaming media as your alarm sound, choose a basic alarm sound instead. These are stored on the device and don’t require an internet connection to use.
Check your smart lights’ connections. If you’re having trouble with Alexa controlling your lights as part of an alarm setting, ensure that your smart lights are connected to your Alexa device properly and that Alexa has permission to control their various settings.
Turn off your VPN. A low quality VPN can interrupt an internet connection and affect a device’s auto-detected time zone. Both of these problems can stop an Alexa alarm from working properly.
Reinstall the Alexa app. If you primarily use the Alexa app on your smartphone or tablet, uninstall it and then reinstall it to see if this fixes the alarm glitches.
Unblock ports needed by Alexa. Make sure that your internet router settings aren’t blocking the ports 123, 40317, 49317, 33434, 443 TCP [HTTPS], 4070 TCP, and 5353 UDP as Alexa needs these to function properly.
You can change alarm sounds in the Alexa app. Go to More > Alarms & Timers > Settings (at the bottom of the screen) and select a device linked to your account. Then, select Default Alarm Tone to see your options.
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