Why Can’t My Fire Tablet Connect to the Camera?
Here are some possible reasons why your Fire tablet’s camera isn’t working.
- The Camera app is experiencing an errorApps don’t have permission to access the cameraParental controls are blocking the cameraThe camera is physically damaged
Follow these steps until your Fire tablet’s camera is working again:
Restart your Fire tablet. Press and hold the power button, then tap Power Off. Press the power button again to turn on the tablet. If there’s a temporary software conflict, this should resolve the problem.
Clear the app cache. In the device settings, clear the cache and data for the Camera app. If you’re specifically having a problem with the camera in a certain app, clear the cache and data for that app, too.
Check the app permissions. If you’re having trouble with a specific app, go to Settings > Apps & Notifications > App Permissions > Camera, then select the toggle beside the app to give it permission to use the camera. Restart the app, then grant permission to access the camera when prompted.
Reinstall the app. If the camera still doesn’t work for a specific app, delete the app you are using and install it again. When you open the app, grant permission to access the camera.
Replace the Fire tablet’s camera yourself. If you’re sure that the camera itself is broken, and you’re feeling especially tech savvy, you can try replacing it yourself.
Taking apart your Fire tablet will void the warranty. Be extremely careful to not further damage any of the parts.
Reset your Fire tablet. A reset will restore the tablet to factory settings. Anything you have downloaded will be erased, but you can redownload books and apps.
The first time you open an app that uses the camera, you’ll see a prompt asking if you want to give access to the camera. If you dismiss the prompt, you may not see it again, so you must go to Settings > Apps & Notifications > App Permissions > Camera. Select the toggle switch next to an app to grant permission.
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