As we know Google Play Store contains a lot of mobile application which is both paid as well as free. Google Play Store has made easier for users to download mobile apps they want. But as we know that nothing is perfect, the app available on the play store has also some faults and errors. This doesn’t mean that every app has fault or errors. Such error 504 can also be occurred due to some problem within the user devices as well. The context of error occurring may vary according to the situation. Sometimes error within the devices itself or due to some technical difficulties within the app can create such troubles.
Keeping this thing in mind we have prepared an article regarding one of the errors that occur while downloading apps from play store. Error 504, In this article we will be sharing what is this Error 504, how it occurs and what are the possible solutions that we can apply to fix this error 504 while downloading or updating android apps from google play store. Without any further delay let’s jump into the solution.
Note: You can also use our Quick Link feature to directly jump into the specific section.
What is Google Play Store Error 504?
Error 504 is a numeric identification given to the error so that the software developer or vendor can understand the root cause of error occurrence. Such numeric identification holds information about the error, its possible causes and the action that causes such errors. Basically, these numbers are used to address the bug within the software. Error 495, Error 971, Error 505 etc are some of the examples of Such Error.
If you want to know more about such error code then visit a list of google play error code.
What causes Google Play Store Error 504?
Google Play Store Error 504 generally occurs while trying to download mobile apps from the play store. It can also occur while attempting to update the current version of the mobile app. This error is associated with slower internet connections or poor mobile data networks. Error 504 can also occur due to the use of unwanted apps. Also the Incomplete Installation, Incomplete uninstall, Improper deletion of the application can also be the cause for such errors. Such corrupt files lead to wrongly link the files that are necessary for the proper working of the application.
How to Fix Google Play Store Error 504?
A simple fix that worked for some is turning your mobile data off and then back on. You can try it now by turning your Airplane mode on and then off or by going to settings » data usage» turn off Mobile data and turn it back on. Now try to download or update the app via Google Play. If that didn’t work, some users have even solved the Google Play Store error 504 by freeing some space in their android device by uninstalling unwanted apps or games. If these Android fixes didn’t work there are more to go in this post for “App” could not be downloaded due to an error. (504)
Like most android market-related error there is no one sure solution for the 504 error. However, one of these steps should help you resolve the 504 error in Google Play Store:
Related Post: Instagram can’t be installed due to Error code: -504
Methods to fix Google Play Store Error code 504
Method 1: Clear App Data
- Go to Settings» Application Manager or Apps» Open “All” apps
- From the list of apps find Google Play store »Clear Data and Clear Cache
- From the list of apps find Google Service Framework » Clear Data and Clear Cache
- Now install or update the app from Google Play Store
Method 2: Try Removing and Adding Gmail
- Go to system settings» Accounts»Google»remove your Gmail account
- Now from settings»Apps»All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
- Now again go to settings» Accounts»Google»Add your Gmail account
- Restart your android and then accept all the Google terms and setup Google settings
- Rerun the Google Play Store and update or install your app.
Method 3: Installing a VPN app
- Install VPN app from Google Play Store
- Now open the app and select the US as the country of connection and press connect
- Open Google Play Store and Download app
These error 504 fixes should work for Google Play Store errors. If any suggestion or problem, please comment below with your smartphone model.
Useful links
How to see who is stealing your WiFi
How to unlock android phone without losing the data, if you forgot pattern or password
How to locate and monitor your family using your smartphone?
TAGSAndroid ErrorAndroid FixesGoogle Play Error
How To Fix Google Play Store Error Code 0 While Downloading And Updating Mobile Application In Android?
HOW TO FIX “ANDROID APP NOT INSTALLED” ERROR ON SMARTPHONES?
HOW TO FIX ERROR 971 WHILE DOWNLOADING PUBG AND OTHER APPLICATION FROM GOOGLE PLAY STORE?
Fix Screen Display Flickering Error [Android]
How To: Fix Common Google Play Errors
YouTube App Not Working on Android Device [Solved]
Veeman
February 25, 2015 At 1:54 am
I am facing similar issue in my Moto G 2nd gen…
But I face this issue only while installing Facebook…
Rest all applications is getting installed…
I ve done all the above mentioned steps, still no luck…
Can someone please help me…
Reply
Rafa Cuéllar
April 7, 2015 At 9:24 am
I have the same problem in my moto G 2 gen, only in facebook 🙁 HEEELP
Reply
Rafa Cuéllar
April 7, 2015 At 11:19 am
HEY DUDE! I GOT THE SOLUTION! YOUNEED TO DOWNLOAD A ROOT EXPLORER FILEMANAGER, IM USING ROOT EXPLORER, THEN, GO TO DATA/DATA, AND LOOK FOR COM.FACEBOOK.KATANA, AND CHANGE ITS NAME. ANY NAME WORKS, I RENAMED AS COM.FDJEXAPPLE AND THEN I GO TO PLAY STORE AND IT WORKS! PLEASE FOLLOW MY FACEBOOK PAGE! Android RC!
Reply
Sandesh Kumar
July 11, 2016 At 12:46 pm
It didnt work for me. Still getting same error-5.4 while installing.
Reply
Arun
November 30, 2016 At 10:21 am
for try this URL for Resolving your Errors
Reply
Madhu Sudhan
February 25, 2017 At 1:40 pm
this website is about anna university http://www.auedu4u.com this is related to the above posted – Thanks for sharing, most informative and useful data.
Reply
hitesh
June 15, 2016 At 7:18 pm
if all these steps are not helping then try some apps like (SD maid or apps2SD) i used apps2SD and clean the broken app data from the option you will see those apps which have problem in installation were there so clear or broken app data then clear cache from play store and play services then reboot it .
thanks.
Reply
hitesh
June 15, 2016 At 7:19 pm
if all these steps are not helping then try some apps like (SD maid or apps2SD) i used apps2SD and clean the broken app data from the option you will see those apps which have problem in installation were there so clear or broken app data then clear cache from play store and play services then reboot it .
thanks.
Reply
hitesh
June 15, 2016 At 7:20 pm
if all these steps are not helping then try some apps like (SD maid or apps2SD) i used apps2SD and clean the broken app data from the option you will see those apps which have problem in installation were there so clear or broken app data then clear cache from play store and play services then reboot it .
thanks.
Reply
Jay Lord Romo
December 6, 2016 At 1:25 pm
I have the same problem as yours now. I cant install apk’s from my file manager as well as from the google playstore…is that problem solved now? Can you give me the solution?
Reply
Blackmesa
October 29, 2016 At 12:12 am
Same issue here, my phone is previously KitKat but now upgraded to lollipop..can’t install app like mobile legend.. It says error 504
Reply
Ankita Kar
August 22, 2018 At 3:10 am
same problem to me
what’s the solution?
Reply
dignara
December 9, 2018 At 6:52 pm
it requires rooting, i don’t do such things on my phone
Reply
Gab
August 30, 2016 At 8:55 pm
I have the same problem with Instagram. The app is not function well and I decided to uninstall it. Now, I am trying to reinstall it and having “error 504”. I’ve done all the suggested procedures but nothing happened.
Reply
karan
September 6, 2016 At 11:06 pm
just download apk then install
Reply
Peachy
July 21, 2016 At 9:09 pm
Same here. I also got the same phone like yours and same problem. I even made a factory reset just for the app to be reinstalled, but nothing worked.
Reply
emky
February 24, 2017 At 9:22 am
same here, same device Up Neo, but i can install instagram. what bothers me are apps like Mobile legends, i cant install them, error-504 appears, well you can contact me so i can help you what are the reference on my device so you can copy them to install instagram. btw, my device hust updated form Kitkat 4.4 to Lollipop 5.1 .
Reply
karan
September 6, 2016 At 11:05 pm
hiii i also use lava x8 i cant update my instagram
Reply
cec se
September 7, 2016 At 11:50 pm
Same here. Couldn’t install few apps. Shows error code: -504. Same mobile Iris X8.
Reply
Jay Lord Romo
December 6, 2016 At 1:28 pm
Hi Kaye ..taga saan ka?…ako rin problema ko kasi rin yan..
Reply
dharmik sagar
November 27, 2016 At 8:13 pm
yes bro i have same prblm
\
in intex aqua power hd
Reply
Giwa olamilekan
October 4, 2016 At 2:46 am
My andriod version is 5. 1
Reply
sajan
January 15, 2017 At 12:05 pm
This error is caused due to a fault in the OS which the company Lava hasn’t checked for LOLLIPOP OS….
I too had the same problem after upgrading. Now the problem is solved because I have come back to KitKat… If you know how to downgrade to STOCK ROM, do it or else give it to some mobile shop and they will charge around Rs.250 to change the OS back to KitKat and all your problems will be solved
Reply
sajan
January 15, 2017 At 12:04 pm
santhosh, This error is caused due to a fault in the OS which the company Lava hasn’t checked for LOLLIPOP OS….
I too had the same problem after upgrading. Now the problem is solved because I have come back to KitKat… If you know how to downgrade to STOCK ROM, do it or else give it to some mobile shop and they will charge around Rs.250 to change the OS back to KitKat and all your problems will be solved
Reply
57 COMMENTS
I am facing similar issue in my Moto G 2nd gen…
But I face this issue only while installing Facebook…
Rest all applications is getting installed…
I ve done all the above mentioned steps, still no luck…
Can someone please help me…
- Sandesh Kumar
- July 11, 2016 At 12:46 pm
- It didnt work for me. Still getting same error-5.4 while installing.
- Reply
- Arun
- November 30, 2016 At 10:21 am
- for try this URL for Resolving your Errors
- http://www.coe2annauniv.in
- Reply
- Madhu Sudhan
- February 25, 2017 At 1:40 pm
- this website is about anna university http://www.auedu4u.com this is related to the above posted – Thanks for sharing, most informative and useful data.
- Reply
I have the same problem in my moto G 2 gen, only in facebook 🙁 HEEELP
HEY DUDE! I GOT THE SOLUTION! YOUNEED TO DOWNLOAD A ROOT EXPLORER FILEMANAGER, IM USING ROOT EXPLORER, THEN, GO TO DATA/DATA, AND LOOK FOR COM.FACEBOOK.KATANA, AND CHANGE ITS NAME. ANY NAME WORKS, I RENAMED AS COM.FDJEXAPPLE AND THEN I GO TO PLAY STORE AND IT WORKS! PLEASE FOLLOW MY FACEBOOK PAGE! Android RC!
- Madhu Sudhan
- February 25, 2017 At 1:40 pm
- this website is about anna university http://www.auedu4u.com this is related to the above posted – Thanks for sharing, most informative and useful data.
- Reply
It didnt work for me. Still getting same error-5.4 while installing.
for try this URL for Resolving your Errors http://www.coe2annauniv.in
this website is about anna university http://www.auedu4u.com this is related to the above posted – Thanks for sharing, most informative and useful data.
if all these steps are not helping then try some apps like (SD maid or apps2SD) i used apps2SD and clean the broken app data from the option you will see those apps which have problem in installation were there so clear or broken app data then clear cache from play store and play services then reboot it . thanks.
I tried clearing caches. Now PlayStore wont work!
I have installed MIUI7 on Lenovo A6000 & facing the same error, I am also not able to install any apk file from file manager…
I have tried all above method but not able to install any app.
Kindly suggest.
I have the same problem as yours now. I cant install apk’s from my file manager as well as from the google playstore…is that problem solved now? Can you give me the solution?
Impossible to install Movnow aplikacion to phone Lenovo P-70. I try all .
I am playing EVILBANE by NETMARBLE on android kitkat, then i updated my phone to LOLLIPOP and then the game doesn’t even install. This ERROR 504 giving me a hard time. Done all the tips, nothing happened.
- Ankita Kar
- August 22, 2018 At 3:10 am
- same problem to me
- what’s the solution?
- Reply
Same issue here, my phone is previously KitKat but now upgraded to lollipop..can’t install app like mobile legend.. It says error 504
same problem to me what’s the solution?
I’m facing same problem on my Motorola Moto E2 while update on Facebook app and i got the solution logged out ur fb account clear data then update….
it requires rooting, i don’t do such things on my phone
I have tried all the above methods.but still getting the same error.can’t install app for skype alone.Iam able to install other apps from pay store.I already had skype which i have uninstalled and getting error now while reinstalling skype.Please help me out on this regard.
I have the same problem with Instagram. The app is not function well and I decided to uninstall it. Now, I am trying to reinstall it and having “error 504”. I’ve done all the suggested procedures but nothing happened.
just download apk then install
I got my Starmobile UP NEO, and i can’t install instagram. How is this? it bothers me alot. Instagram is so very interesting app for me. HELP
Same here. I also got the same phone like yours and same problem. I even made a factory reset just for the app to be reinstalled, but nothing worked.
same here, same device Up Neo, but i can install instagram. what bothers me are apps like Mobile legends, i cant install them, error-504 appears, well you can contact me so i can help you what are the reference on my device so you can copy them to install instagram. btw, my device hust updated form Kitkat 4.4 to Lollipop 5.1 .
When im install apps than I show error 504 and i m tried all the way for solution. None is work now what can I do
homtom ht7 don’t fix it
I’m getting the same 504 error in gionee S5.1, i tried everything but it did not work, i even Reset my phone. all the apps are getting downloaded but only for instagram i’m getting the error what do i do ??
for try this URL for Resolving your Errors http://bit.ly/2btPpxk
Lava iris x8
hiii i also use lava x8 i cant update my instagram
Same here. Couldn’t install few apps. Shows error code: -504. Same mobile Iris X8.
I have Lava Iris X8 which i recently updated with Lollipop (Through OTA only). After that update, most of the apps like instagram are facing 504 error and cant be installed. Please someone help1
Hi, I’m from Philippines. My phone brand is MyPhone, the unit/model is My20. The android version is 5.1 Lollipop. My issue is that I can’t update the “Instagram” and can’t download “slither.io”. It keeps saying error -504. I already checked the storage and it was okay. I can download and update any apps except those two. Can you please help me to fix this? Thank you.
Hi Kaye ..taga saan ka?…ako rin problema ko kasi rin yan..
I am using intex aqua power HD – When i try to install instagram it throws an error -504 Can u help me to fix this?
yes bro i have same prblm
in intex aqua power hd
Having issues in downloading from google play coming with 504 error. Have done all the trouble shooting from google. Am using infinix hote note 1 black x551
My andriod version is 5. 1
Same issue here from KitKat to lollipop..
Hi I am using lava iris x8 and am facing the error while installing Instagram. I tried downloading hideman but it didn’t help. Please respond ASAP
Hi..have a problem installing apks from my file manager as well as in google play store..it says in playstore “couodnt install..error code 504” and I have a copies of my apps on my sd card (apk files), and if i also tried them to install..it wont install..help me to fix this problem..thanks..pls reply ..
this is not working on gionee s5.1 i try many times.
Previously my phone was KitKat now I have upgraded to lollipop and many apps are not installing my phone is lava iris x8
This error is caused due to a fault in the OS which the company Lava hasn’t checked for LOLLIPOP OS…. I too had the same problem after upgrading. Now the problem is solved because I have come back to KitKat… If you know how to downgrade to STOCK ROM, do it or else give it to some mobile shop and they will charge around Rs.250 to change the OS back to KitKat and all your problems will be solved
I have lava iris x8 model phone…after I did the update of my phone softwear, I haveing problem that I can’t download some apps from play store like Paytm MX player and vyapar… But some app are installing …plz help me what should I do to install apps?
santhosh, This error is caused due to a fault in the OS which the company Lava hasn’t checked for LOLLIPOP OS…. I too had the same problem after upgrading. Now the problem is solved because I have come back to KitKat… If you know how to downgrade to STOCK ROM, do it or else give it to some mobile shop and they will charge around Rs.250 to change the OS back to KitKat and all your problems will be solved
hiii i also use lava x8 lollipop i cant install my SBI ANYWHERE PERSONAL latest updated version i try every possible solution but nothing works at all. Pl.help me
My phone sm j2 lolipop all seting change but not install app….
my redmi note was not connecting to internet please help
hey! Can anyone please help me! I wanna download the game MOBILE LEGENDS! but, it’s showinh 504 error so i can’t install it! but, i can install other apps! only problem with this game! please help me! i followed most of the way given by goggle and utube! but, still it’s in same condition! please help me! 🙁
Worthless. I’m not on a mobile data connection. I’m on a fiber connection with consistent download speeds near 100Mbps (according to speedtest). It’s always the same app (LinkedIn Job Search) and all other apps download and update without difficulty. I’ve already tried a VPN.
My phone get stuck without internet help me
here same problems found
these steps don’t work for my device,plz suggest method to solve error 504.
I have tried all the suggested methods from above and I still can’t install the Walgreens app on to my Samsung Galaxy S4. I need to the app for work purposes. It just keeps giving me a Error Code -504 everytime I try to install.
I install the messenger app but fix problem please help me my whatsapp number +923051535528.
